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Process and Procedures
Checklist
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| I. |
Initial phone call or letter from physician or
social worker to Roads To Recovery, Incorporated.
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| II. |
Application and initial screening to be done by
the Roads to Recovery President or an executive board member.
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| III. |
Application to be approved based on Eligibility
Requirements and Selection Process used in accordance with the
Board of Directors.
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| IV. |
Upon review of all information three (3) members
of the Board of Directors are required to initiate services.
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| V. |
After patient and/or family members eligible for
assistance meet eligibility guidelines the following information
will be needed:
a) Point of destination
b) Appointment date
c) Appointment time
d) Probable length of stay
e) Lodging arrangements
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| VI. |
A designated Board member of Roads To Recovery,
Inc. will contact airlines or related service providers to
coordinate transportation (air and/or ground) and other related
services based on the time frame allowed. Arrangements will be
made by the service(s) provider to transport the family to and
from closest possible location that the family is departing
from.
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| VII. |
A designated Board member of Roads to Recovery,
Inc. will coordinate ground transportation once family arrives
to as the family is aware of where to go (e.g., bus, cab,
hospital transport) based on appointment time and or lodging
facility to be used (e.g., Ronald McDonald House, Children’s
House, or Hotel, etc.…).
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| VIII. |
Provisions for food allowance, personal needs, and
special request for services can be coordinated once family has
arrived and assessment has been made as to the family’s needs
by social worker, and or physician. |